Mix and Match

Shipping policy

Shipping Policy for Mindset & Lifestyle Fitness

Thank you for shopping with Mindset & Lifestyle Fitness! We strive to provide a seamless shopping experience, and this shipping policy outlines the details of how we handle deliveries. Please read this policy carefully to understand our shipping process, delivery times, and any other relevant information.


1. Shipping Provider
All orders are fulfilled and shipped by our trusted third-party dropshipping partner, AutoDs. They handle the processing, packaging, and delivery of your orders on our behalf.

2. Delivery Timeframe
Processing Time: Orders are typically processed and shipped within 1-2 business days after payment confirmation.
Delivery Time: Once shipped, orders are delivered within **3 to 5 business days** to addresses within the United Kingdom.
Total Delivery Time: You can expect to receive your order within **4 to 7 business days from the date of purchase.

Please note that delivery times may vary slightly depending on the product, destination, and unforeseen circumstances such as weather or carrier delays.

3. Shipping Costs
Free Shipping: We offer free standard shipping on all orders within the UK.
Expedited Shipping: If you need your order sooner, expedited shipping options may be available at checkout for an additional fee.

4. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery through the carrier’s website.

5. Shipping Destinations
Currently, we only ship to addresses within the **United Kingdom**. We do not offer international shipping at this time.


6. Delays in Delivery
While we aim to deliver all orders within the estimated timeframe, occasional delays may occur due to factors beyond our control, such as:
- High order volumes during peak seasons.
- Public holidays or weekends.
- Unforeseen weather conditions or carrier delays.

If your order is significantly delayed, we will notify you via email and provide updates on the expected delivery date.


7. Incorrect or Incomplete Addresses
Please ensure that your shipping address is accurate and complete at the time of checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses. If you need to update your shipping address, please contact us immediately at info@mal-fitness.co.uk


8. Lost or Damaged Packages
In the rare event that your package is lost or damaged during transit, please contact us at **sales@mal-fitness.co.uk** within **7 days** of the expected delivery date. We will work with our supplier and the carrier to resolve the issue as quickly as possible.


9. Returns and Refunds
For information about returns, refunds, or exchanges, please refer to our **[Return Policy]**.


10. Contact Us
If you have any questions about our shipping policy or need assistance with your order, please don’t hesitate to reach out to us at:
- Email: sales@mal-fitness.co.uk 
- Business Hours: 08:00 - 22:00


Thank you for choosing Mindset & Lifestyle Fitness. We appreciate your trust in us and look forward to serving you.

Mindset & Lifestyle Fitness Team 
https://mal-fitness.co.uk  
20th January 2025